WebJockey 1 Billing—General Info

| When To Pay
| Methods of Payment Accepted
| Terms of Service
| Account Deactivation

If you have a billing question not mentioned above, or you are pressed for time and simply need an immediate answer, send an e-mail to billing@webjockey1.com

Billing FAQs

When To Pay
WebJockey1 bills it's clients on a Quarterly basis in advance. These 3-month quarters are:

January-March (with payment due on Jan 1)
April-June (with payment due on Apr 1)
July-September (with payment due on July 1
October-December (with payment due on Oct 1)

Upon initial signup, your amount due is pro-rated for the current quarter. After that, your Quarterly Billing Invoice for your Plan will be e-mailed to you 1-week prior to the 1st of each Quarter

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Payment Methods Accepted: There are two ways to pay for your account each quarter:

PayPal (PayPal Info Here) Pay via PayPal NOW
PayPal is a secure, safe and reliable on-line method we use for payment. It is simple and free. You pay NO CHARGES for processing your payment. You can even use your check Debit Card or any major Credit Card.

Check/Money Order
You also have the option to have us bill you via e-mail for the amount due each Quarter. Then, you can simply mail in your payment via check or money order. Please make all checks and money orders made payable to WebJockey1 and send to:

WebJockey1
104 Redtail Drive
Bluffton, SC 29909

Note: Please understand that if you decide to pay by check, we will not setup and activate your new account until your payment has been received. When you pay by Credit Card online, we will set up your account immediately.

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Account Deactivations
Accounts can be deactivated by WebJockey1 for any one of the following 3 reasons.

Non-payment
Spamming Violations
Non-compliance with Our Policies.

We must ask all of our clients to understand that just as they must take measures to protect their business, so must we. We provide hosting services for many individuals and businesses, therefore it is necessary for us to establish Terms Of Service that will protect both our company as well as those residing on our servers. If we were to alter our policies and guidelines for each situation that may arise in the course of a month, the reason to function as a business would cease to exist.

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Procedure for Account Disabling/Deletion
When you receive our quarterly e-mail billing it will indicate the payment Due Date. If payment is not received by that date, we will temporarily disable your account. This means you will not be able to access your server by your web browser or FTP. At this point, we will wait a week to hear from you. If we do not hear from you or if we do not receive your payment we will delete your account from our servers.

If your account has been deactivated due to non-payment, please contact our billing department at billing@webjockey1.com.

If your account has been deactivated due to non-compliance with our policies and guidelines, e-mail us at webmaster@webjockey1.com and we will review your account. We will more than likely re-activate your account if you will provide us with a Letter of Promise that you will not further compromise our policies and guidelines.

In EITHER case, we will NOT charge you a reactivation fee for first occurrences. After the first occurrence you will be charged a reactivation fee of $50.00. However, after the third occurrence, you will be asked to locate to a different hosting service.

If your account has been deactivated due to spamming violations you will not have the opportunity to reactivate your account on our servers. This violation is strictly controlled by the backbone itself. When this type of deactivation occurs it is done by the backbone and not WebJockey1. We have a strict non-spamming contract with our backbone providers and such deactivations are out of our control. This rule as well as the consequences are set forth before your account is even activated on our servers, and we can not beg the backbone for reconsideration.

Account Cancellations When you need to cancel an account, please e-mail billing@webjockey1.com and our billing representative will be in touch with you about reimbursement, if it is applicable to your situation.

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