WebJockey1 Online Documentation

FTP (File Transfer Protocol

| Quick FAQs
| Introduction to FTP
| For PC Users (CuteFTP)
| For MAC Users (Fetch)

Quick FAQs

Where To Get an FTP Program
For PC Users: http://www.cuteftp.com
For MAC Users: http://www.fetchsoftworks.com (More Below)

Where to Place ALL Your Files
In the yourdomainame-www folder on your server.

"Error: Page Not Found or Cannot Be Displayed"
Make sure ALL your files are inside your yourdomainame-www folder and all your file and folder names are LOWERCASE ONLY.

You Still See the Under Construction Page After Uploading Your Pages
This is because you did not replace the index.html file in the yourdomain-www folder. To fix this problem, simply re-name your homepage to index.html.

Unable to Log Into Your Server
First, check to make sure your Domain Name has been transferred before you login using your domain name. If your domain name has NOT been fully registered yet you will not be able to FTP using your domain name. Instead, you will need to use your IP numerical address. (For this number, please refer to the login email you were sent after signup.)

If your domain HAS been transferred, it is possible you are entering the wrong USERNAME or PASSWORD. Please doublecheck that. Also, be sure you have typed and spelled your domain name correctly. Lastly, it could be a network problem. If you think this is the case, please report it to us immediately.

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Introduction to FTP

FTP is short for File Transfer Protocol. FTP enables you to get files located on your hard drive up to your new web server. You have unlimited access via FTP 24 hours a day. There are dozens of free FTP programs available on the Internet and you may any you like. We have provided instructions below for using one program in particular, named CuteFTP.

If you are a Macintosh user we recommend a program named Fetch.

All of the files associated with your website need to be placed in the yourdomainame-www folder on your server. PLEASE, DO NOT DELETE ANY DIRECTORIES OR FILES IN YOUR ACCOUNT.

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For PC Users (cute FTP)

When we Emailed your Login Information, it contained the following information and is needed for FTP.

USERNAME
PASSWORD
DOMAIN (or HOSTNAME)
IP ADDRESS

Step 1: Download CuteFTP
To download this program, go here: http://cuteftp.com/download/index.shtml

Step 2: Install CuteFTP Onto Your Local Hard Drive

Step 3: Configure CuteFTP

You will see a dialog that prompts you about registering the program. Simply select Close (or register if you choose). Then, when the program opens you'll get a Tips dialog box. Close that as well.
You should now be looking at the Site Manager screen. Click on General FTP sites at the very top of the list and then select the New button located in the lower left corner of the dialog box.
On the left side of the Site Manager you'll notice a field called Label For Site. This is simply the name you want associated with this FTP login. To keep things consistent, please use your domain name in this field.
In the FTP host address field put your IP number (if you don't know this number, please refer to the login email we sent you after signup.
In the FTP site username field put your username. For FTP site password put your password. (Again, this information can be found in the login email we sent you after signup.
You are now ready to connect to your server. Please select Connect and it will begin the login process. Please note, depending on the speed of your internet connection and networt traffic at the time, this process can take between 10 seconds and two minutes. Once you are logged in you see a Login Messages dialog box. Simply click OK to get out of it.

Step 4: Using CuteFTP

Now you will see a two-pane window. Notice your hard drive is on the left and your server's contents are on the right.
First, let's get to where you need to be on the server. In the right window, double click on the "yourdomain-www" folder. Inside you will see an index.html file. This is the white, Under Construction page that you see upon accessing your site via your domain name or IP address.
You are now ready to move files from your hard drive onto your new server. From the left panel, simply find the directory on your hard drive that contains your web page files. Moving them to your server is as simple as left clicking on your files in the left panel and dragging them over to the right panel.

Please be sure that all your files are placed into the yourdomain-www folder on your server. Any files located outside of this folder will be ignored by your server. Also, be sure to use lowercase filenames and don't forget to replace the current index.html file with your own homepage. If you don't do this, you will always see the white, Under Construction page mentioned above.
When you are finished, select File and then Disconnect. You're done with FTP.

For MAC Users (Fetch)

The following information is contained within your Account Activation Email notice and is needed to connect to your web site via FTP.

USERID
PASSWORD
FTP HOSTNAME

The HOSTNAME tells your FTP software to connect to the web server upon which your web site resides.

Each time you run Fetch a New Connection window will be displayed. A profile will contain the information needed to connect to your web site. Creating a profile now will eliminate the need for you to configure the software each time you want to connect to the web server via FTP.

To create a new profile, select "New Connection" from the File menu. Next, enter the HOST (yourdomainame.com), USER ID (your domain USERNAME), and your PASSWORD for your web site.

Don't worry about the Directory option right now. When you have your Host, User ID, and Password entered, click on the OK button.

Next, a window will pop up with yourdomainname.com will appear at the top with a drop down window below it that represents a particular folder on your server. Below that you will see a scroll down window with a list of all the files contained in the folder name just above it.

Bookmark this connection, then create a shortcut to your new connection so you will not have to type the info in each type you connect to your server.

Under the Customize menu, select New Shortcut. A window will pop up called Bookmark Editor. It will already have your name, Host, and User ID filled in. Under Type, choose File from the pop-up menu. If you would like Fetch to remember your password so you won't have to type it in each time, type in your password in the Password field.

Now, under the same Customize menu, choose Preferences, and under the General tab, make sure the connection you just entered is selected as the default shortcut. Next time you open up Fetch, your shortcut will be opened automatically and all you'll have to do is click the OK button!

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Transferring Your Files

Refer again to the sample window above. You need to double-click on yourdomainame-www to get to your main web directory. This is where ALL your files and sub-folders will be located. The only system directory that you may need to use is cgi-bin. This directory is reserved for custom scripts.

To make your home page load automatically whenever you type your domain name in your web browser, re-name the HTML document you've created as your Home Page to "index.htm or index.html" in LOWERCASE and upload it to the yourdomainame-www directory.

To upload a file or files, simply drag them from your hard drive onto the Fetch window once you are in the appropriate directory or subdirectory.

Be sure to upload HTML documents and scripts in TEXT MODE and images in BINARY mode. Or to make life easier, click on the Automatic button and Fetch will decide the proper format. To transfer a file to a subdirectory, double-click the appropriate subdirectory to open it before transferring the desired file(s).

To insure that the Automatic selection works properly, be sure to edit your program preferences under the upload tab as follows:

Default text Format=Text
Default Non-Text Format=Raw Data

Remember that you must first be connected to the Internet through your local Internet Service Provider in order to connect to the web server. As soon as a file is uploaded to the web server, it is available for all to see. If, after uploading a file, you are unable to see the updated file via your web browser, you need to hit the Reload/Refresh button in your browser button bar.

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