WebJockey1 FAQ Frequently Asked Questions

Hosting FAQs

Do I Own My Own Domain Name?
Yes. You will receive your own unique IP address. You only lose ownership if you fail to renew before your specified Term expires. This is the same with ANY Domain Registrar.

How Long Before My Domain is Active?
It usually takes 24 hours.

Who Maintains My Site Once I Sign-up for Hosting?
You are responsible for maintaining your own site or you can choose to have WebJockey1 design and maintain your site for you. We charge a $35/Hour Design & Monthly Maintenance fee agreed upon by you and WebJockey1. We will be happy to give you an estimate before getting started. Get Estimate First

How To Sign-up for Hosting?
First, proceed to our hosting registration page. This will give us the necessary information for setting up your new server and will also let us know if you want your domain name transferred or registered. Once we receive your registration we will set-up your server within 4-8 hours and notify you via e-mail with further instructions as soon as you sign-up. Please let us know if you have any questions.

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Why Do Business with WebJockey 1?

We Are 100% Here for YOU
Because "What you see is what you get—and then some." There are NO HIDDEN COSTS or nasty surprises when you sign on with us. Whether we design your site, maintain it or host it, we are here 24/7 to help you and respond to your questions in a timely manner.

Our Money-back Guarantee
We stand behind our servers and our service. We offer you a 30-day trial of our servers and support. If, within the first 30-days, you are not satisfied with our services, we will promptly give you a refund. With this type of guarantee, you can't go wrong!

Much More Than Hosting—We Do It All!
If you want your own Domain presence on the web but aren't sure you have the time or know-how to create your own site and/or maintain it regularly, no problem.

WebJockey1 can design your site and regularly maintain it for you. Take advantage of our expertise and look at what we offer.

Our Speedy and Reliable Servers
WebJockey1 has a bandwidth-on-demand connection with Frontier Global Center (FGC), a Tier 1 provider servicing giants such as Yahoo! and Netscape. Our server is linked to FGC by a fiber optic cable which means that downtime-causing circuit failure is virtually eliminated! This is a very high speed hosting service. If you would like to read more about our network, click here.

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What Do I Get?

Besides our KNOWLEDGEABLE SUPPORT, you get NO SET-UP FEES, FREE MySQL Database, a FREE Shopping Cart, and you can choose 1-Year FREE Domain Name Registration.

You also get FREE Web Based e-mail, CGI Scripts, Pass Protected Directories, Site Search Engine, Java Servlets, Site Creation Tools, Secure Server . . . and MORE!

What you WON¹T get on WebJockey1 are headaches, hassles and adult sites. We have a Terms Of Service Agreement that must be understood and followed.

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Methods of Payment

PayPal (PayPal Info Here)
PayPal is one of the secure, safe and reliable on-line methods we accept for payment. It is safe, simple and free. You pay NO CHARGES for processing your payment. You can even use your check Debit Card or Visa or MasterCard through PayPal. Escrow accounts can sometimes be arranged for those who so choose. Sign-Up at PayPal Now

Check/Money Order
You also have the option of having us bill you via e-mail for the amount due each Quarter. Then, you can simply mail in your payment via check or money order. Please keep in mind that accounts will be setup after payment has been received. Obviously, the quickest way is via credit card or PayPal. If you are uncomfortable using your credit/debit card online, we will accept virtually any other method of payment available. More Billing Info

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Communicating With Our Clients

In addition to being accessible for support 24/7, we stay in touch with you on a regular basis. We will have a Client Newsletter available soon to make it easier for us to stay in touch and for you to keep informed of any important changes and new services. Do check our Daily NEWS Flash for new features and updates.

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